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A clip from Meetings, Bloody Meetings. |
One of the tasks that engineers and computer technicians will do often
in their professional lives is sit in or run meetings.This lesson shows
them that they don't have to suffer through badly run meetings and that
they can learn how to run them well. In the finals, students sometimes
say that they've practiced the new techniques in their own club or association
meetings and found that the techniques work really well.
The lesson depends on access to a Video Arts video, described below.
The video is key--it works very well, which I could see both during
the team meetings held later in the semester and from the final-exam
responses, in which the students sometimes repeat the rules word for
word.
Lesson Plan
Major Concept
You need to know how to prepare for and run meetings effectively in
business.
Generalizations
In a survey of a thousand American executives, the majority said that
up to a third of meeting time was wasted. Among top executives, meetings
take up 17 percent of their time. This is a problem because meetings are management,
and the one area in which leaders can show themselves to be leaders,
not just supervisors.
Objectives
Cognitive
Students will be able to lead team meetings effectively (so that the
meeting’s goals are met) following the rules shown in the videos.
They must be able to plan the meeting, inform the other members about
the meeting goals, prepare an agenda with time allocations, structure
the discussion in the correct order (first facts, then interpretation,
then decision), and summarize and record the decisions and action points.
Materials
Handouts
Videos:
- Meetings, Bloody Meetings (best for this lesson)
- More Bloody Meetings (okay if you can't get Meetings,
Bloody Meetings or as a follow-up lesson)
- Meeting Menaces (secondary only)
- Messing up a Meeting (secondary only)
Note: These videos are from Video Arts, the training film
company started by John Cleese (Monty Python). Don't try to substitute
other training videos--the Video Arts films are very funny and very
memorable. However, they're expensive to buy or rent. Rental is $275
for 7 days, $870 to buy it. What I did was use interlibrary loans and/or
get the free one-week preview copies from companies such as The
Richardson Company that rent the videos. The preview copies have
an annoying crawl along the bottom saying the video is a preview, but
you stop noticing it soon enough.
Procedures
Introduce the videos, priming them to watch for particular items:
John Cleese, from Monty Python’s Flying Circus and Fawlty
Towers, started Video Arts in 1972. Video Arts does training
videos, but not the horrid, boring ones we often have to suffer through.
Rather, his company uses humor and ‘counter-examples’ (bad
examples) to make their points. He was very successful, and as soon
as his competitors realized how well Video Arts was doing, they attacked
him for using humor and bad examples. “Bad examples will teach
people to do the wrong thing!” they said. “Humor isn’t
serious!”
Cleese, of course, fought back. Humor, he said, helps establish
rapport, relaxes the atmosphere, and produces greater flexibility of
mind in those who laugh. Also, using counter-examples is standard practice
in most training programs, online, on video, and in person. While you
watch these videos, think about the use of humor and bad examples—how
do these techniques affect how well you understand and remember the
points of the programs?
The first tape, Meetings, Bloody Meetings, contains basics
on organizing and running meetings. The second tape, More Bloody
Meetings, is about managing interactions between people. The third
tape, Selecting the Perfect Team, if we get to it tonight,
is a leap beyond meetings into developing workable teams.
Although the tapes may be entertaining, they also make important
points. Please take notes; there will be a quiz at the end.
Watching the Video, Discussion
Pass out handout #1 and start Meetings, Bloody Meetings.
At the end, ask the students to repeat the five stages and how they
understand them.
Ask them if they've been to any meetings like the ones shown in
the video.
Watching the Second Video, Discussion
If there is time, pass out handout #2 and start More Bloody Meetings (or
other video).
At the end, ask the students to repeat the three laws and how they
understand them.
Ask them if they've been to any meetings like the ones shown in
the video.
Reinforcement and Assessment
Reinforcement
When the students start doing their class projects, they will be holding
team meetings. During these sessions, remind them of the meeting rules
as you walk around the room answering questions.
Assessment
Ask the students about their meetings as part of their team assessments
at the end of the class projects.
Sample Student Responses
Student 1: From this class, I learned a five stage
plan for shorter and more effective meetings. Number one, plan;
what the meeting is about, what will be discussed; basically create
an agenda, a brief with topics to be discussed and briefs of each topic,
being clear of objectives. Number two, inform; make sure everyone
is on the same page before start of meeting about what will be discussed,
why, and what the outcome will be. Must anticipate information
needed for answering questions of team members. Number three,
prepare; look for logical connections between topics and arrange them
in order typed up with notes next to each, time to spend on, importance
of topic, etc… Number four, structure and control; discussions
need structure, have stages of discussion. Evidence before interpretations,
then discuss to determine a verdict. Number four, summarize and
record; keep records of each meeting so you can take a look back at
past records not to waste time in current meeting. When meeting
with our team for the Haiti project I noticed had we used this five
stage plan we would have cut down meeting times and the amount of meetings
we had.
Student 2: I loved the movie “Meetings bloody
Meetings”. I completely see how a meeting can go wrong when not
properly organized. I used what I learned in other meetings that I have
been incharge of all semester. I noticed things going smoother when
an agenda was handed out to everyone and how problems were solved faster
when the proper information was brought to the meeting place.
Student 3: Additionally, I watched a video called “More
Bloody Meetings” that was produced by Monty Python. This
video was about a manager that ended up in a potentially torturous dream
that judged his substandard managerial skills. Though the film was comically
produced it effectively stressed the importance of leadership, protecting
meek employees from domineering ones, and learning how to direct a meeting
towards productive solutions. This video taught me that everyone
with in an organization has a collective role and that their best qualities
should be harness to benefit the group as a whole.
Student 4: I learned the basic rules in conducting
meetings
Unite the Group: Do not take sides, stick to the facts, and
let others talk, avoid any aggression.
Focus the Group: do not deviate from the topic, test comprehension,
stay alert, paraphrase or check back with
Mobilize the Group: Bring in everybody’s contributions, protect
the weak and put the strong under control, build up ideas not to break
them down
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